Why do we use Comnica? At Comnica we make the phone calls to our customers. And we can see here the incoming calls too. It is mandatory to be the first thing in the morning to log in here, and when you are done with the job to log out. Here we can see how many hours...
Why do we use Helpscout? At Helpscout we answer customer emails. We use this software only for that. So every day you must log in and check the emails. It is our priority to answer every email within 30 min. in working hours. It is important! You use Helpscout only...