Why do we use Helpscout?

At Helpscout we answer customer emails. We use this software only for that. So every day you must log in and check the emails. It is our priority to answer every email within 30 min. in working hours.

It is important! You use Helpscout only for company emails with customers. Your own email address login is different. It is going to be sent you directly.

Here is a tutorial to use Helpscout:

This is how we use it

At Helpscout we use the following instructions: