pCloud for file sharing

pCloud for file sharing

File sharing We us pCloud for file sharing. It works similary like Dropbox. Just this a business version of it. When you get the password of your pCloud account, then you need to instal it into your computer. Then you need to log in and let it logged in in the whole...
Bitwarden to secure your passwords

Bitwarden to secure your passwords

Password management For security reasons we use everywhere if possible two factor authentication. It means that after you type your user name and password, you get an email too with a security code. Then you need to type it too. But on top of that we prefer the long...
Fulfilment in Poland with Baselinker

Fulfilment in Poland with Baselinker

Baselinker for Fulfilment We rent a warehouse in Poland, where our goods are stored. The storage and fulfilment is provided via a polish company, called Alfap. They put our dog food into paper boxes then give them to the DPD or InPost. Based on what and how the...
Demo account for testing in Woo

Demo account for testing in Woo

Test everything first The most important and most complicated software we use is the Woo. That’s why we have created a demo account where you can test everything. Feel free to make test orders, test subscriptions and modify them.  Login details Here are the...
Customer Service 109: Daily routine

Customer Service 109: Daily routine

Your Schedule Every day you must do  your stuff in the following order. Always customers get the #1 priority. People, who has orders in the system.   log into Comnica, because that system checks your working hours open Woo and check that how many orders we have...
Otgoing calls 101: Do’s and Don’ts

Otgoing calls 101: Do’s and Don’ts

Why do we do it? We call customers to get a feedback from them. And partly because we want to sell them again. To have as good result rate as possible, we have created the following formula. You always need to stick to it. You already know how to speak with our...