Your Schedule
Every day you must do your stuff in the following order. Always customers get the #1 priority. People, who has orders in the system.
- log into Comnica, because that system checks your working hours
- open Woo and check that how many orders we have
- log in to Helpscout and answer the customer emails
- check the Facebook messages and answer to them
- call back people who called us why we were not working
- when you have answerd all the customer issues and everything is clear, then make the orders into ready to ship status
- start the outgoin call process as it is written in other module
- while you are doing the outgoing calls, always give priority to the incoming orders, emals, facebook messages and calls